The Code Compliance Committee

The Code Compliance Committee (the CCC) was established in July 2009 to ensure credit unions and mutual building societies (Mutuals) that have adopted the Mutual Banking Code of Practice (the Code) meet the standards of good practice set out in the Code.

The CCC investigates allegations that the Code has been breached and monitors Mutuals’ compliance with the Code through compliance activities such as mystery shopping, surveys and compliance visits.

Lodge a complaint.

We ensure the banks continuously work towards improving the standards of practice and service in the banking industry - Chairperson

The latest from the newsdesk

Nov 2011

Bulletin 38 – Accomplish 8

Welcome to Accomplish 8, the November 2011 edition of the bulletin from the Code Compliance Committee (CCC), which has been established in accordance with the Code to ensure that credit unions a...

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Oct 2011

Bulletin 37 – Credit Unions Build a Better World: International Credit Union Day, Thursday Oct 20

This Thursday October 20, credit unions around the world will be celebrating International Credit Union Day, a day celebrated on the third Thursday of October since its inceptio...

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Recent publications

Dec 2011

Annual Report 2011

We are pleased to advise that the Code Compliance Committee has now released its Annual Report, in accordance with section E18 of the Mutual Banking Code of Practice (the Code). 

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Nov 2011

Reports 23 – Quarterly Credit Union and Building Society Performance for September 2011

The Australian Prudential Regulation Authority (APRA) released the statistics publication, Quarterly Credit Union and Building Society Performance for September 2011. These quarterly publications...

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